Privacy Policy

Effective Date: May 23, 2026 Last Updated: May 23, 2026

Tiger12, LLC (“Roobely”, “we”, “us”, or “our”) operates the website roobely.com and the Roobely WordPress plugin. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use the Roobely plugin.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide to Us

  • Name and email address (when you purchase Pro, Unlimited, or the Migration Service)
  • Payment information (processed securely by our payment processor — we do not store credit card details)
  • Support requests and communications with us

b. Information Collected Automatically

  • Usage data (how you interact with the plugin and website)
  • Technical information (IP address, browser type, device type, operating system)
  • Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties

We may receive information from payment processors, email service providers, or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Roobely plugin and services
  • Process payments and deliver licenses
  • Provide customer support and respond to inquiries
  • Send important updates about the plugin (security patches, new features, etc.)
  • Improve our products and website
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contractual necessity (to provide the services you requested)
  • Legitimate interests (to improve our products and prevent fraud)
  • Consent (for marketing communications, where applicable)

4. Sharing of Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (to complete transactions)
  • Service providers (hosting, analytics, email delivery)
  • Legal authorities (if required by law)

We only share the minimum information necessary for these third parties to perform their services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze website traffic and usage

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

6. Data Retention

We keep your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. License information is retained for as long as your subscription is active.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Shopping cart0
There are no products in the cart!
Continue shopping
0