Refund Policy
Last Updated: May 23, 2026
At Roobely, we want you to be happy with your purchase. That’s why we offer a 30-day money-back guarantee on most of our products.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your original purchase for the following:
- Roobely Pro (Single Site)
- Roobely Pro (Unlimited Sites)
- Expert Migration Service (only if the work has not been completed)
How to Request a Refund
To request a refund, please contact us with your order number and the reason for your request. We aim to process all eligible refunds within 5–7 business days.
What Is Not Eligible for a Refund
- Requests made after 30 days from the original purchase date
- Renewals of any subscription (if you forget to cancel, that’s on you)
- Expert Migration Service once the work has been completed and delivered
- Partial months of service
Disputes
We always try to resolve any issues fairly and quickly. If you’re unhappy with our service, please contact us first so we can work together to find a solution.
If we are unable to reach an agreement, any disputes will be handled according to the laws of the State of Minnesota.
Questions?
If you have any questions about our refund policy, feel free to contact us.